Try Before you Buy & Earn Money

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Learn about Stage Try and how to manage your orders, shipping, financing, and all the other tools we provide.

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What is try before you buy?

“Try Before You Buy” is a new way to sell products online that tries to close the gap between physical stores and online stores by letting customers try the products they want for a short period of time before paying for them. This model is becoming more popular by the day in eCommerce, and it has a lot of benefits for stores and shoppers, including increased sales rate and decrease in abandoned carts rate.

What is Stage Try?

Stage Try is a complete toolkit to help online stores implement a “Try Before You Buy” program. Our offer includes a complete store dashboard, up-front payments, marketing tools, and over 10 more tools so you can closely manage your Try Before You Buy program. You can also add your products to the Stage Try marketplace and reach new customers and markets. Your store can offer Stage Try with a $0 checkout, one-click button that is created especially to fit in your store’s website.

How can Stage Try help my business?

Try Before You Buy is a growing trend in eCommerce and Stage Try is the most complete toolkit to implement it in your store. Our users see a reduction in returns and abandoned carts rates, an increase in sales, great inventory management, better customer satisfaction and loyalty, shorter checkout time, and more. Our option has zero risk for you, and it has the best tools for the best price. Our Store Dashboard includes product and customer management, promotion creation tools, detailed analytics and reports, and more to give you an advantage and take your store to the next level.

How much does Stage Try cost?

Stage Try’s one-click button is free to install, and you have a 30-day free trial. When you decide to keep Stage Try in your store, you can pick the plan that fits your store the best.

Set up and Settings

How do I create a Stage Try account?

You can start creating your account by installing the Stage Try app on Shopify. This will create a Store Dashboard for you.

  • Go to
  • Scroll all the way to the bottom.
  • Under “Online Stores”, click “Store Login”.
  • Introduce your username and password.
  • Follow the setup guide to seamlessly sync your Shopify Store with the Stage Try Store Dashboard.

How do I pay and install the Stage Try button in my store?

Installing Stage Try in your store and syncing it to your Store Dashboard is free. Simply find the Stage Try app in the Shopify App Store and install it in your store. If you’re unsure whether Stage Try is right for your store or not, you can try it for 30 days for free. When you decide to keep Stage Try, you can choose the best plan for you and introduce your billing information. If you want more information about this, you can contact our team sending an email to; or you can click on “Support” at the bottom right of the page.

How do I set up my Stage Try account?

Once you have installed the Stage Try App in your Shopify store:

  • Go to
  • Click on “For Stores”.
  • Then scroll all the way to the bottom.
  • Click on “Store Login”.

This will take you to your new Store Dashboard’s setup guide.

  • Fill in your account details by filling out the form.
  • Introduce your payout information as requested.
  • Set up your tax information.
  • Connect your EasyPost account to set up your shipping and returns information.
  • Once you have completed these steps, you can request Stage Try assets for your website, like a personalized checkout button, menu, or landing page.

How can I contact the Stage Try team for support?

We are here to help you at every stage of your Try Before You Buy process. If you need to get in touch with us, you can email us at; or click on the “Support” button at the bottom right of the page. We will reply to you as soon as we can.

Your Stage Try Dashboard

What is the Stage Try Store Dashboard?

Our Store Dashboard is a toolkit with everything you need to implement your Try Before You Buy program successfully. Here you can find everything you need to select which products participate in the Try Before You Buy offer, create marketing campaigns, message customers, manage sales, analyze and report sales, and more.

How do I access my Store Dashboard in Stage Try?

To access your Store Dashboard:

  • Visit
  • Scroll all the way down
  • Click on “Store login”
  • Introduce your login credentials

You can now use all the Store Dashboard tools as you need them.

What does each section of the Store Dashboard do?

Stage Try’s Store Dashboard has over 10 tools to cover all aspects of your Try Before You Buy program.

  • Home: Here you can complete the setup guide.
  • Orders: This is a list of all the orders placed on your store through the Stage Try button or marketplace. You can filter this view however you need to.
  • Products: These are the tools to choose which products participate in the Try Before You Buy program, categorize your products for the Stage Try marketplace, and choose your top-selling products.
  • Financial: In this section, you can see all the transactions made through Stage Try, and request your payouts.
  • Analytics: Five different aspects of your store are analyzed by Stage Try, and you can see those reports in this section.
  • Marketing: Stage Try includes different marketing tools. In this section, you can create promotions, approve Stager videos, and more.
  • Sales Booster: Gives you all the information about your abandoned carts.
  • Return Killers: Focuses on setting up cashback and discount promotions.
  • Packages: Keep track of your shipping and returns packages.
  • Customers: Find the information of your Stage Try customers here.

How can I request Stage Try assets for my store’s webpage?

To request a button, menu, or landing page that blends with your store’s webpage:

  • Enter your Store Dashboard.
  • Go to “Home”
  • Click on the asset you want us to create for you.


  • Click on “Marketing”
  • Click on “Campaigns”
  • Select the campaign you want us to create for your store.

Managing your Stage Try Program

How can I list my products in the Stage Try Marketplace?

Your Shopify products are automatically synced with your Stage Try profile, but before they are shown in the Stage Try Marketplace, you have to categorize them.

  • Go to your Store Dashboard
  • Click on “Products”
  • In the “Product list” view, select the items you want to include in the same category
  • Click on “Set Category”
  • Select the category for your products

Once your products are categorized, they will automatically show in the Stage Try marketplace.

How can I choose which products are eligible for Stage Try orders?

When you join Stage Try, your product listing from Shopify is synced with us. To choose which products are available for Try Before You Buy in the Stage Try app and marketplace:

  • Go to your Store Dashboard
  • Click on “Products”
  • Only the products that are properly categorized will be shown. Select the products you want to add to one category.
  • Click on “Set category”.
  • Select the categories you want to put your products in.
  • Click on “Save”.

If you don’t see the right category for your product, click on “Request a new category” and let us know so we can create it for you.

How do I let my customers know about the Try Before You Buy option?

Once you’ve set up your Stage Try account, you can request a checkout button, a menu, or a landing page to offer your Try Before You Buy option to your customers. You can also promote your program through your store’s social media and in any other way you want. You can find the Stage Try style guide, logos, fonts, and more in the Toolkit in the “Marketing” section of your dashboard. You can also work with our team to create and run campaigns for your store. In the Stage Try App, you can use your own stories or Stager’s Styles to promote your store as well.

How can I let my customers know how the Try Before You Buy program works?

If you request it, we can create a landing page explaining the Try Before You Buy model to your shoppers. This page will be created especially for your store and match your style.

Trials and Promotions

How long do shoppers have to try products in Stage Try?

Shoppers have seven days, starting on the day they receive the package, to try the products. If the seven days go by and they haven’t taken any action, they’re automatically charged for the whole order.

How do I connect my EasyPost account to Stage Try?

To connect your EasyPost account to track the shipping and return of Stage Try orders:

  • In your Store Dashboard, click on “Settings” at the bottom left.
  • Select the “Shipping and return” section
  • In the “Shipping and return” section, input your store’s information and address. This is the address customers will be told to return items.
  • In the “Connect your shipping account” section, click on “manage”.
  • Select the service you prefer, the API Key, and the API Secret, given to you by the carrier service provider.
  • Click on “Update”
  • In the “Custom Label” section, you can customize the shipping and return labels by inputting the text you want on them.

If you experience any trouble with your shipping, handling, or return information, send us an email to; or click on the “Support” button at the bottom right of the page.

Can I contact customers directly from Stage Try?

If you have news about an order or want to work with a Stager, you can contact them through Stage Try’s inner messaging system. In your Store Dashboard, you will find the section “Customers”, where you will see your shoppers’ information. To send a message to a customer:

  • Click on “Customers” in your Store Dashboard.
  • Scroll all the way to the right.
  • Click on the paper airplane icon on the row of the customer you want to message
  • Type your message and click “Send”.

Billings and Payments

How do I set up my billing information in Stage Try?

The billing information will be used by Stage Try when charging you for our service. To input or update your billing information:

  • In your Store Dashboard, scroll down all the way and click on “Settings”
  • Click on “Billing”
  • Input your credit card information to set up your account.
  • You can view your monthly invoices by clicking on “print” to the right of the invoice you want to see.

How do I get paid for items sold through Stage Try?

To receive payment from your Stage Try sales, you must set up your payout bank account. To do this:

  • Click on “Settings” at the bottom left of your Store Dashboard.
  • Click on “Payout”
  • Introduce your bank account details.

When do I get the money for a Stage Try order?

Our one-click button offers a $0 checkout for your customers, but you receive the money from your Stage Try orders right after they are made, to simplify your accounting and processing. You don’t have to wait for the trial time to be over to request your payout for any order.

How can I change my payout information?

If you want or need to change the bank account you receive your payments:

  • Click on “Settings” at the bottom right of the Store Dashboard
  • Click on “Payout”
  • Click on “Edit”
  • Update your information as needed
  • Click on “Edit Account”

If you have questions or need help with this process, send us an email at or click on “Support” at the bottom right of the page.

Reporting and analytics

What analytics does Stage Try track?

Stage Try tracks five kinds of data:

  • Total order value: Shows a graph and the average of the Total Order Value.
  • Button: Keeps track of the clicks on the Stage Try checkout button
  • Total Followers: Tracks how many Stage Try users follow your store in the app.
  • Total sales: Shows the net total of earnings in a time period
  • Total users: Tracks how many customers your store has had in the Stage Try app or Marketplace.

How can I see my sales analytics in Stage Try?

To view the reports of data streams Stage Try collects about your store:

  • Go to your Store Dashboard
  • Click on “Analytics”
  • If you have any doubts about this information, send us an email at or click on “Support” at the bottom right of the page.

How can I see a list of my transactions and payouts in Stage Try?

You can see the history of your transactions with Stage Try by:

  • By clicking on “Financial” in your Store Dashboard
  • Clicking “Transactions”. You can apply type or time-bound filters to this data at the top of the list.
  • To export this list as a CSV file, click on “Export CSV” at the top right.

Is the information about abandoned carts available to me in Stage Try?

Yes. To view the information about abandoned carts in your store, click on “sales booster” in your Store Dashboard. You will see a list of abandoned carts that you can filter by date.


Are returns in Stage Try free?

Stage Try returns are free for your shoppers. Packages are sent with a pre-paid return label to make the return process easier for them. Your store must cover the shipping and returns of your Stage Try orders.

How do customers know where to send their returned items?

Stage Try creates both the shipping and returns labels for you when you fulfill the order. You must send the returns label inside the package with the order. These labels include the information you introduced in the “Shipping and Returns” section in the “Settings” section.

Can I charge shoppers for returning damaged items?

Yes. When a customer returns products, closing the order is up to you, and you can charge them if you think they didn’t treat or package the products properly, causing them to be damaged and can no longer be sold.

When do customers get charged for their Stage Try items?

Our checkout button offers a $0 checkout for shoppers. The customers won’t be charged until the trial period is over, or until you close the order if they return their products before the seven days have passed. If the seven days of the trial period go by and the customer takes no action -doesn’t indicate they’re keeping or returning any items- they will be charged for the whole order automatically.

Most frequently asked questions

Visit the Shopify App Store. On the search bar enter keywords like “Stage Try” or “Try Before You Buy”. On the result list click on the icon or name “Stage Try - Try Before You Buy” and then on the “Add App” button to begin your Stage journey with a public app created to fit the needs of businesses of all types and sizes.
To access Stage Try dashboard as a merchant, you need to set up a Shopify account and activate our Shopify Sales Channel through the Shopify App Store. With a few clicks and seamless integration, you will access a full customized dashboard where you can overview the “Try Before You Buy” process from beginning to end. Follow the Set-Up Guide and enter your account details. This action will enable the seamless migration of your products to the Stage Try Website and App and will also activate the "Stage Try" button on your store's webpage.
The Stage Try Dashboard is a customized tool to “Try products” and keep track of the whole process behind offering your customers a premium “Try Before You Buy” solution. This will be your one-stop to manage everything from your Orders, Product Listing, Transactions, Payout, marketing efforts like media kits and customer-generated content, to discounts, promotional campaigns, and even branded packaging.
Once you have activated the Stage Try App through the Shopify App Store and completed your profile information on the Stage Try Dashboard, this will seamlessly activate the “Stage Try” button on your store’s website making the “Try Before You Buy” service available to all your customers.
The Stage Try platform installation is free. Activating your account and seamlessly migrating your product listing, has no cost. We do charge a sales commission and a subscription-based fee that can be paid monthly or yearly. If you want to test the Stage Try tools at their fullest, you have a 30-day free trial available.For more information about Stage Try features and pricing, learn more about How it works.

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The good news is that you're not alone, and you're in the right place. Contact us for more detailed support.

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