Try Before you Buy & Earn Money
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FAQ, short for frequently asked questions, is a list of commonly asked questions and answers about a specific topic.
View FAQsLearn about Stage Try and how to manage your orders, shipping, financing, and all the other tools we provide.
Browse GuidesThe good news is that you're not alone, and you're in the right place. Contact us for more detailed support.
Contact usYou can start creating your account by installing the Stage Try app on Shopify. This will create a Store Dashboard for you.
Once you have installed the Stage Try App in your Shopify store:
This will take you to your new Store Dashboard’s setup guide.
Once you have completed these steps, you can request Stage Try assets for your website, like a personalized checkout button, menu, or landing page.
To access your Store Dashboard:
You can now use all the Store Dashboard tools as you need them.
Stage Try’s Store Dashboard has over 10 tools to cover all aspects of your Try Before You Buy program.
To request a button, menu, or landing page that blends with your store’s webpage:
Or:
Your Shopify products are automatically synced with your Stage Try profile, but before they are shown in the Stage Try Marketplace, you have to categorize them.
Once your products are categorized, they will automatically show in the Stage Try marketplace.
When you join Stage Try, your product listing from Shopify is synced with us. To choose which products are available for Try Before You Buy in the Stage Try app and marketplace:
If you don’t see the right category for your product, click on “Request a new category” and let us know so we can create it for you.
To connect your EasyPost account to track the shipping and return of Stage Try orders:
If you experience any trouble with your shipping, handling, or return information, send us an email to support@stagetry.com; or click on the “Support” button at the bottom right of the page.
If you have news about an order or want to work with a Stager, you can contact them through Stage Try’s inner messaging system. In your Store Dashboard, you will find the section “Customers”, where you will see your shoppers’ information. To send a message to a customer:
The billing information will be used by Stage Try when charging you for our service. To input or update your billing information:
To receive payment from your Stage Try sales, you must set up your payout bank account. To do this:
If you want or need to change the bank account you receive your payments:
If you have questions or need help with this process, send us an email at support@stagetry.com or click on “Support” at the bottom right of the page.
Stage Try tracks five kinds of data:
To view the reports of data streams Stage Try collects about your store:
You can see the history of your transactions with Stage Try by:
The good news is that you're not alone, and you're in the right place. Contact us for more detailed support.
Contact us