Try Before you Buy & Earn Money

How can we help you?

Have questions? Search through our Help Center


FAQ, short for frequently asked questions, is a list of commonly asked questions and answers about a specific topic.

View FAQs

Guides & Resources

Learn about Stage Try and how to manage your orders, shipping, financing, and all the other tools we provide.

Browse Guides


The good news is that you're not alone, and you're in the right place. Contact us for more detailed support.

Contact us

General Information

What is try before you buy?

With the Try Before You Buy system, you can try out the products you want to buy online before paying for them. That means no more buyer's remorse or guessing whether something will fit right - you can make sure it's just what you wanted before you commit to the purchase. How does it work? It's simple: just add the items you want to try to your cart and checkout like normal. Then, when your package arrives, you've got 7 days to try out the products inside. If you're happy with them, great! The charge goes through and you're all set. If not, just send the items back (within the 7-day window) and you won't be charged a thing. It's that easy.

What is Stage try?

Stage Try is an app and marketplace teamed up with great stores of many different products, to help you take advantage of the Try Before You Buy program of your favorite stores. With our app, you can browse through dozens of products and can check them out for $0 so you can try them at home for 7 days.

Is there any cost from using Stage Try’s $0 Checkout button?

There are no hidden fees associated with using Stage Try’s $0 Checkout button, nor is there a deposit or hold of any kind made in your credit card payment when placing an order.

How can Stage Try help me as a shopper?

Stage Try can help you save both money and time. Since you will be able to touch and try on your products before you pay for them, and the package comes with a pre-paid return label, keeping what you want and returning what you don’t want is as easy as can be. No more money wasted on clothes that don’t fit right and no more time wasted processing returns.

User Profile

What is my Stage Try profile?

You profile is the page where you can oversee all your Stage Try orders and Styles. To see your Stage Try profile:

  • Go to
  • Sign into your account
  • Hover your name at the top
  • Click on “My profile”

Or you can:

  • Open Stage Try app on your phone
  • Search for “Stage Try”
  • Tap on “Me” at the bottom right menu.

You will see your name and username, your followers, wallet, orders, and Stager status. From here, you can manage your orders as well as your Stager profile.

How do I create a Stage Try profile? How do I add or change information in my profile?

Your Stage Try profile is automatically created when you sign in. To add or edit your information, you can:

  • On your profile page on, click on “Edit Profile”
  • Add or change the information as you desire.

Or you can:

  • Open Stage Try on your phone.
  • Tap on “Me” at the bottom right.
  • Tap on the lines icons at the top right.
  • Add or modify the information as you desire.

Why do I need a Username in Stage Try?

Stage Try functions as a social media platform would for those who want to be part of the Stager program. Your username will be shown to your followers and to the stores you mention in your Style. To learn more about the Stager program, visit the Stager Program section of this Help Center.

Where is Stage Try available?

Our stores are available to ship in Canada or the United States, but we are working on expanding to other countries. Follow our social media for updates on our upcoming openings!

Usage and Rules

How much do I have to pay for shipping and return of Stage Try orders?

Nothing! Shipping and returns are free for all Stage Try orders.

How can I know which products are available for Try Before You Buy?

All the products you can see in the app are available to Try Before You Buy. In the store’s website, you can see a small “Try Before You Buy” badge on the products that are available for the program.

How many items can I try before buying in a single order?

The store where you want to make the purchase may have a limit on the total cost of the order. There is no limit to the number of items you can try, but stores that work with Stage Try can set a limit on the order total if they want to.

How can I let the store know which items I’m keeping from my order?

Once you’ve decided what you’re keeping, open the Stage Try app and:

  • Tap on “me” to see your profile
  • Tap on the order you want to select, in the “my orders” section.
  • Mark the products as needed.

Or you can:

  • Go to your profile on
  • Click on “my orders”
  • Click the order you want to see
  • Pick the items you will keep

Shipping and Returns

How can I set up my address for shipping?

It’s super easy to add your addresses to Stage Try. To do so:

  • Open the Stage Try app
  • Tap on “Me” at the bottom right
  • Tap on the three lines icon at the top right
  • Tap on “My address”
  • Tap on “Add new address”
  • Input your information in the pop-up.
  • Tap on “Save Address”

If you’re shopping on the Marketplace, you will be asked for your address when you checkout. If you want the order to ship to a different address, click on “Add another” and write the requested data.

Can I make changes or cancel my order?

Once you’ve placed an order on Stage Try, you can’t change it. But you can cancel it. To do so:

  • Go to the “Me” section in the Stage Try app.
  • Tap on the order you want to cancel in the “My Orders” section.
  • Tap “Cancel”

How can I track my Stage Try order?

You can find all the information regarding your order, including the tracking, in the “My Orders” section of your profile. Just tap on the order you want to see, and you will see the order’s details.

How will my order be shipped and delivered?

Stage Try orders are shipped and delivered the same way any other online purchase would. After you checkout for $0, the store will fulfill your order and mail it to you. A pre-paid return label will be inside the parcel, so you can return the items you don’t want easily.

Stager Program

What is a Stager?

You can think of Stagers as Stage Try’s very own influencers. Stagers make and publish short videos of the products they’ve purchased in Stage Try and they get various benefits for it. Stagers can grow their following so they can climb up levels, where the bonuses they can earn will be bigger. It’s Fashion Vlogging with a lot of benefits.

How can I become a Stager?

Your Shopper profile is the same as your Stager profile. What makes you a Stager is posting short videos, called Styles, showcasing the products you buy. Whenever you get a new item or just want to share your style, record a short video and upload it like you would in similar social media platforms. As your follower number increases, you will rise in the Stager Ranks, which will allow you to participate in more cashback promotions.

What are the benefits of being a Stager?

The main benefit is, of course, the cashback promotions. But you also get cash bonuses for rising in the Stager Levels. You can also team up with stores and create a network.

How can I rank up as a Stager?

By sharing your Styles and gaining followers. The number of followers and shared Styles you need for each Stager rank is on the “Status Report” section of your profile. You can also see how close you are to the next rank by clicking or tapping each rank.

Payment and Cashout

Does Stage Try open an authorization or freeze the amount on my credit card?

No. Stage Try’s $0 checkout is a $0 checkout with no hidden fees of any kind. We will check with your bank you have enough balance to pay for the whole order, but we won’t freeze the balance or open an authorization.

When will I be charged for my Try Before You Buy order?

You will be charged for your items after the store receives the ones you have returned, or after the 7-day trial runs out if you haven’t taken action with your order.

What kind of payment methods are accepted by Stage Try?

Right now, Stage Try only takes credit cards as payment methods.

Why was I charged for an Item I returned?

If the item is damaged when it arrives back at the store, they will indicate that and charge you for the item. Pack your return package carefully, if the products get damaged on the way back to the store, you will be charged for them.

Most frequently asked questions

Visit the Shopify App Store. On the search bar enter keywords like “Stage Try” or “Try Before You Buy”. On the result list click on the icon or name “Stage Try - Try Before You Buy” and then on the “Add App” button to begin your Stage journey with a public app created to fit the needs of businesses of all types and sizes.
To access Stage Try dashboard as a merchant, you need to set up a Shopify account and activate our Shopify Sales Channel through the Shopify App Store. With a few clicks and seamless integration, you will access a full customized dashboard where you can overview the “Try Before You Buy” process from beginning to end. Follow the Set-Up Guide and enter your account details. This action will enable the seamless migration of your products to the Stage Try Website and App and will also activate the "Stage Try" button on your store's webpage.
The Stage Try Dashboard is a customized tool to “Try products” and keep track of the whole process behind offering your customers a premium “Try Before You Buy” solution. This will be your one-stop to manage everything from your Orders, Product Listing, Transactions, Payout, marketing efforts like media kits and customer-generated content, to discounts, promotional campaigns, and even branded packaging.
Once you have activated the Stage Try App through the Shopify App Store and completed your profile information on the Stage Try Dashboard, this will seamlessly activate the “Stage Try” button on your store’s website making the “Try Before You Buy” service available to all your customers.
The Stage Try platform installation is free. Activating your account and seamlessly migrating your product listing, has no cost. We do charge a sales commission and a subscription-based fee that can be paid monthly or yearly. If you want to test the Stage Try tools at their fullest, you have a 30-day free trial available.For more information about Stage Try features and pricing, learn more about How it works.

Can't find what you're looking for?


The good news is that you're not alone, and you're in the right place. Contact us for more detailed support.

Contact us